It’s not a question of whether to automate, but when and how your organization will deploy it in order to gain the most efficiency
Many businesses still depend heavily on people to carry out manual tasks for important outcomes. What’s been missing, until recently, is the ability to automate critical processes without changing the underlying systems and applications in use—which is often uneconomical, or just not an option.
With RPA forming a solid baseline, it’s become possible to incorporate machine learning, cognitive computing and AI to rapidly move to a position of intelligent automation with very little disruption to the business.
This whitepaper, produced by AIIA Network partner Thoughtonomy, is designed to demonstrate how organizations can realize the benefits of intelligent automation in helping to achieve their ambitions—from reducing operating costs to driving revenue growth, and from improved customer experience to creating a happier workforce—by considering the following key elements:
- The problem with people-based processes
- Changing the shape of the org chart
- What is robotic process automation anyway?
The question now becomes not whether intelligent automation is appropriate, but when and how your organization will deploy it, and what you’ll do with the efficiencies that you’ll gain.
Terry Walby is chief executive at thoughtonomy.
You Can read the full report here: